Processes

Submitting an IT Service Desk Ticket
Via Portal -Go to the IT Service Desk Homepage- -Here you will find existing Solutions to common problems. Read these before submitting a ti...
Wed, 12 Oct, 2022 3:30 PM
How To Set up MFA - Sensée
Before Starting, Open WinAuth from the SafeOS Landing Page (applications on the tab at the top) this will be used shortly.  Once your 2FA has been ...
Mon, 24 Oct, 2022 10:36 AM
Using the shared IT Service Calendar to book appointments
Using the shared IT Service Calendar to book appointments Part of your role in supporting our agents is to book IT appointments when remote support is...
Mon, 24 Oct, 2022 10:37 AM
Clearing Cookies Inside Your Browser
If your browser is ever causing you trouble when at work, there's an easy catch-all solution which only takes a few clicks and can solve many issues. Cl...
Tue, 8 Nov, 2022 10:21 AM
Ping / SpeedTest.
Please go to the following link within your personal profile: Ping test - www.netmeter.co.uk - United Kingdom Click Start to begin a Ping...
Mon, 17 Jul, 2023 1:39 PM