Click here to view this article in full as a pdf in a separate browser tab (you can also click on any image within this article to view it in full screen as a pdf in a separate tab).


Default scheduling (located on the scheduler page) allows you to select the hours that you are available to work before hours are made available for selection, and should be completed before TeamTonic attempts to match your selection with operational requirements by automatically booking hours in for you.  


Once TeamTonic has provided you with your matched hours (this process is known as 'Heuristics') the Scheduler will be made available for you to select your remaining hours.  The use of the Default Scheduler and the Scheduler will vary depending on your department (as will the time at which Heuristics are run and when hours become available for manual selection - check with your line manager to confirm the details of this for your department). 


The Default Scheduler and The Scheduler both reside within the Scheduler Page.  This article focuses on the Default Scheduler (for information on how to use The Scheduler view the article 'Using The Scheduler in TeamTonic Cloud (Agent)'.


The below image illustrates the difference between the Default Scheduler and the Scheduler itself, and the remainder of this article will discuss how to use the Default Scheduler in addition to highlighting its various features:



The Default Schedule


The Default Scheduler can be accessed via the scheduler page for all future weeks, and is not available for the current week or weeks that have past:


The Default Schedule has a number of convenience features designed to make your hours selection process as easy as possible:



The Default Scheduler:  Key Information

  • The default scheduler saves your selection as you make them in real-time– when you are happy with your selection simply select the close button at the bottom to close it.  If you want to check your selection you can reopen the default scheduler at any point and it will reflect your most recent updates. 
  • The default scheduler will remember your selection for future weeks as a convenience feature (although you can edit this at any point should you wish to indicate to the system that your availability to work has changed).


Things to remember:

  • Remember that your MCH can change if your account is using flexible hours so you may wish to periodically check your default hours selection
  • Booking hours above your MCH is the recommended approach - the more hours you select the greater the chance that TeamTonic will be able to apply a selection of hours that best meet your preferences.
  • Default hours should be selected before Heuristics are being run for the week where hours are expected to be made available (this will vary by department so check with your Line Manager for details).


Once TeamTonic has completed the hour matching process the schedule will be made available for manual edits (again, check with your line manager to confirm on what day and time this will occur for your department).  


For information on how to use The Scheduler (for manually adding and removing booked slots) view the article; 'Using the Scheduler in TeamTonic Cloud (Agent)'.