Service Desk : Sensée Service Desk

10 months ago

Fix to change of user role not updating
Fix to end session and logout
Chat load limits not scrolling past 7 days (or 500 messages, whichever is reached first)
Closing of threads – Will be unable to close if not classified (where classifications are defined). Managers to be able to also close unanswered threads if the person initiating the chat has gone offline